Terms and Conditions

Effective Date: 01 June 2025

Welcome to Mattress World! By accessing our website and/or purchasing products, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

• Mattress World owns and operates this website.
• By accessing and using this website, you accept and agree to be bound by these Terms and Conditions.
• These Terms apply to all users, including but not limited to browsers, vendors, customers, merchants, and content contributors.

2. Eligibility

• You must be at least 18 years old or have parental/guardian consent to use our website and services.
• By placing an order, you confirm that the information provided is accurate and complete.

3. Product Information and Pricing

• All product descriptions, prices, and availability are subject to change without notice.
• We strive to ensure accurate pricing and product descriptions. However, we reserve the right to correct errors, inaccuracies, or omissions at any time.
• Prices are displayed in [Insert Currency] and exclude applicable taxes and shipping fees unless stated otherwise.

4. Orders and Payments

• By placing an order, you agree to provide accurate and complete billing and shipping information.
• Payment must be made via the payment methods accepted on our website.
• We reserve the right to:
• Refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
• Limit or restrict quantities of products purchased per person, household, or order.

5. Shipping and Delivery

• Shipping times are estimates and may vary depending on your location and external factors.
• We are not responsible for delays caused by shipping carriers or customs.
• Risk of loss and title for purchased products pass to you upon delivery.

6. Return, Exchange, and Refund Policy

• For details about returns, exchanges, and refunds, please refer to our Return Policy.
• Products must be returned in their original condition and packaging.

7. Intellectual Property

• All content on this website, including text, images, logos, and graphics, is the property of Mattress World or its licensors and is protected by copyright and trademark laws.
• You may not reproduce, distribute, or use any content without prior written permission.

8. User Behavior

By using our website, you agree not to:

• Violate any applicable laws or regulations.
• Engage in fraudulent or harmful activities.
• Upload or transmit viruses, malware, or any other harmful code.
• Use the website for unauthorized purposes.

We reserve the right to terminate your access to the website for any violations.

9. Limitation of Liability

• Mattress World is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
• Our total liability is limited to the amount you paid for the product or service in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mattress World, its affiliates, and employees from any claims, damages, or expenses arising from your use of our website or breach of these Terms.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page. Continued use of our website constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email:  support@mattressworld.ae
• Phone: +971 554692739
• Address: Industrial Area 13, Sharjah UAE