We'd love to hear from you! Our dedicated team at Mattress World is here to assist with any inquiries, provide personalized advice, or address any concerns you may have.
Customer Support
Our friendly customer support team is available to assist you 24/7.
Email Us On: support@mattressworld.ae
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Frequent Asked Questions
Your go-to resource for answers to common queries about our store. We've compiled a list of frequently asked questions to make your shopping experience as seamless as possible. If you can't find the information you're looking for, feel free to reach out to our customer support team for personalized assistance.
How long will it take to receive my order?
Osaid2025-06-11T14:07:29+00:00Delivery takes between 2 to 4 working days. Once you place you order we will email you to confirm the delivery date.
What payment methods do you accept?
Osaid2025-06-11T14:08:35+00:00Cash or Delivery and Direct Bank Transfer
Do you offer free delivery?
Osaid2025-06-11T14:09:01+00:00We offer free delivery anywhere in UAE. Western region delivery charges apply.
How can I return my mattress after a 10 days trial?
Osaid2025-06-11T14:10:23+00:00No, there is not any return policy but there are some premium mattress in which we can offer exchange policy.
Do you offer assembly services?
Osaid2025-06-11T14:11:18+00:00Yes, our tam will assemble it at the time of delivery.